Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions

Michael L George

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Will Your Next Mistake Be Fatal?: Avoiding the Chain of Mistakes That Can Destroy Your Organization

Robert Mittelstaedt

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Seeing What's Next: Using the Theories of Innovation to Predict Industry Change

Clayton M Christensen, Scott D Anthony, Erik A Roth

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Made to Stick: Why Some Ideas Take Hold and Otherscome Unstuck

Chip Heath

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7 Habits of Highly Effective People

Stephen R Covey

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The Magic of Thinking Big

David J Schwartz

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The Undercover Economist

Tim Harford

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The 4-Hour Workweek: Escape 9-5, Live Anywhere, and Join the New Rich

Timothy Ferriss

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Built to Last: Successful Habits of Visionary Companies

James C Collins, Jerry I Porras, Jim Collins

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