We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.

I'm a voracious reader.

If you don't love what you're doing with unbridled passion and enthusiasm, you're not going to succeed when you hit obstacles.

Growing up I always felt like I was living on the other side of the tracks. I knew the people on the other side had more resources, more money, happier families.

You can't build any kind of organization if you're not going to surround yourself with people who have experience and skill base beyond your own.