I used to think that deadlines should be ignored until the product was ready: that they were a nuisance, a hurdle in front of quality, a forced measure to get something out the door for the good of the schedule, not the customer.
One of the secret benefits of using remote workers is that the work itself becomes the yardstick to judge someone's performance.
A diverse customer base helps insulate you; a few large accounts can leave you vulnerable to their whims.
The reality is, risk is variable. Those in the financial world know it.
Great people want to work on things that matter. Inevitably, a great person working on imaginary work will turn into an unsatisfied person.
To say that the grocery business is cutthroat would be a major understatement.