Diversity and inclusion, which are the real grounds for creativity, must remain at the center of what we do.
The luxury market and its consumer are very flexible and reactive.
Sometimes emotions are more important than rationality.
In a company like Gucci, you can lose millions and millions in a second.
I tend to make my most important decisions by following my instincts rather than any straightforward logic.
Creative directors can be egocentric, they say. I decide; they shout at people and harass. I don't want that.