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For every dilemma, find at least three or four possible solutions. The creative process leads to better results.
— Marilyn Suttle Who's Your Gladys?: How to Turn Even the Most Difficult Customer Into Your Biggest Fan
Tags: inspirational-quotes, customer-service, business

Other Quotes by "Marilyn Suttle"

Look for the positive qualities in your client's negative behavior.
— Marilyn Suttle
Tags: relationships, cusotmer-service, consulting, business
When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.
— Marilyn Suttle
Tags: success, self-improvement, inspirational, customer-service, business
Do an evening review at the end of the day to reflect on what went well, and what you'd do differently next time.
— Marilyn Suttle
Tags: success, motvational, inspiration, business
When you give appreciation IN ORDER TO get something– it's manipulation and people can sense it. Appreciate genuinely.
— Marilyn Suttle
Tags: success, inspiration, appreciation
Optimists move through life with a happy exterior. What happens on the inside shows up on the outside.
— Marilyn Suttle
Tags: success, inspiration
View More by "Marilyn Suttle"
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