I'm still an engineer at heart. So if I can automate conversations that I find myself keep having to have, it seems like a good opportunity for me.
I know that if enough people shout a falsehood, people start to think it's true and a lot of people don't do independent verification of everything they hear.
Vertigo's always been a label that experiments with new stuff and forms of subversion.
The No. 1 thing I've seen actually help with online abuse is when the person has a good community or a strong support network that's savvy and that can help them.
A big barrier to people getting help with online harassment is the general attitude either that it's not a real issue - that it's 'only' online - or that it's limited to someone saying they don't like you, and all of that stems from a basic misunderstanding of what we mean when we say 'online harassment.'
Our justice system is a punitive one that's there to sort of deal with what happens after someone's already offended.