I'm basically a dinosaur. I don't use e-mail. But I do recognize the importance of science and the resulting possibilities.
We could be the biggest pantyhose seller in America, but we don't want to weaken the link in shoppers' minds between Home Depot and do-it-yourself projects.
One of the things which make any company successful, in particular the Home Depot, was that we understood and catered to the customer. If it didn't sell, it didn't make a difference what we thought or our research told us. They told us if it was successful by buying it or not.
People used to believe only a professional could do tiling or install track lighting. That's utter nonsense.
Nanotechnology in medicine is going to have a major impact on the survival of the human race.
