Technology businesses in general are susceptible to hacking. That's why you have to work really, really, really hard with law enforcement, with security experts, internal and external groups, to make sure you're paying attention and addressing security concerns.
The social marketing teams of big companies will always figure out a way to advertise on Snapchat. I'd like to create a space for people who have a lot of talent but not a lot of reach.
We believe that the next generation of powerful mobile companies have a deep understanding of the world as a unified whole, where digital and analog experiences affect each other rather than transporting analog experiences into the digital realm.
We're kind of looking at a future where people acknowledge the hybridization of digital and analog, and appreciate and understand that they both affect each other.
One of the things I'm trying to get better at is apologizing when I make mistakes. That's been a big priority of mine.
Talking with pictures and making memories is universally appealing.
I keep hearing about battery innovation, but it never makes it to my phone.
Snapchat really has to do with the way photographs have changed. Historically, photos have always been used to save really important memories: major life moments. But today... pictures are being used for talking.
Five years ago, we came to the realization that the camera can be used for more than capturing memories. We showed it can be used for talking. The dream for us is expanding the camera and what it can do for your life. It has capabilities beyond making memories.
When we're in that kind of childish space, we're more genuine and feel more comfortable with our friends.
More people are watching college football on Snapchat than they are on television.
People started conceiving of their friends as networking tools, like, 'Friend me so you can be friends with someone else,' or, 'The more people you know, the more networked you are.' But we see real value in having a fun conversation with your friends.
Conforming happens so naturally that we can forget how powerful it is. But the thing that makes us human are those times we listen to the whispers of our soul and allow ourselves to be pulled in another direction.
When we look at social media, we really look at it on a continuum, and the continuum is from accumulation to instant expression.
It would be better for everyone if we deleted everything by default and saved the things that are important to us.
We've never been anti-permanence. We just belief deletion should be the default.
Snapchat changed that perception of deleting something as bad. Online, typically you delete something if it's bad or if it's really embarrassing.
Online one day, you log in, and you realise, 'This is not me.' Everything you're posting, you're doing it in the context of everything you've posted before. Let's delete everything, save the stuff that's important, and then you only have to organise the one per cent that's worth keeping.
If I had a ringtone, it would probably be Neil Diamond.
Generally speaking, the people who come to work at Snapchat believe in personal growth. It's part of why Snapchat's stories are ephemeral, because you will be a different person tomorrow.