There are too many retailers. There are too many brands. There are too many designers. There are too many discount stores, and the predator online companies are selling discount like crazy.
I hire a lot of waiters, waitresses. Someone who's successful has a background that's not predictable.
It takes a long time to get a reputation for quality. There are people in our industry, they're basically copiers. Look at the cars on the streets. They all look alike. But if you put quality into a product, then have it validated, you have huge credibility.
I think it's in my mind, and it's driven me my entire life, and it is to offer customers tasteful clothes at good value, meaning it lets the world - or more of the world - afford to dress well.
While 2015 was challenging, we implemented many strategic and operational initiatives to improve our business and better position J.Crew for the future.
I would like Madewell jeans to be the Levi's of its generation.
