Your volumes can speak volumes. That extra awareness of your 12,3,6 and 9 when it comes to volume, story and dynamics can spotlight the difference between the consummate professional and the person that has no awareness what so ever.
Your volume speaks volumes. Be aware of your dynamics, your tones as well as the loudness and softness of your voice on the phone and in person.
One good anecdote is worth a volume of biography.
